beNippon Customer Testimonials

These testimonials were sent by our customers. We are waiting to read your comments too, either by email or directly in the purchased product page reviews!

Some really happy customers also drawn art for us! Thank you very much!
From D.L., United States (on August 16, 2010)
Thank you again for shipping my latest order, which I have finally received. I have always been impressed with how quickly you locate an item that I have "special requested" (that is, not listed on the beNippon website).
From A.G., Brazil (on August 5, 2010)
I'd like to thank you for the wonderful work you guys are doing, two of my orders already arrived and I'm very pleased. You guys make a excellent job packing and sending. I was really happy when you filled my request for the Kuretake No.13 Fountain Hair Brush Pen, I loved it and I'm using it a lot thanks to you! ^^
From Lor, Canada
Item (D.Gray-man - TV Anime Official Visual Collection - Clown Art) was described as used, but I would have mistaken it for brand-new! Excellent packaging (it took a utility knife and some creativity for me to get into it and get the packaging off the item) [...] Amazing service from BeNippon [...] I will be ordering from here again!
From R.C., United Kingdom
I just thought I should tell you that I had a really good experience with your company; you were very flexible when I mucked about with my delivery methods at the start and then the orders arrived in perfect condition, excellently packaged and way earlier than predicted. I was very satisfied, thanks very much.
From M.S., Austria
i just wanted to say "thanks", im very happy with my switch to benippon.com. I got my first orders already and im very pleased with the quality of the packets and the speed of the orders, also the shipping costs are very ok, so overall im very very happy.
Also thanks for helping with my special requests to every month, i hope we can continue like this for a long time.
From M.O., Canada
I definitely recommend this site for difficult to find products. (...)
From feketetea, Hungary
The book was perfectly wrapped, even if a meteor falls on it, it couldn't be hurt. The shipping was very fast, it took only 1 week. I can say only positive things, beNippon has won my trust. (...)
From D.P., United Kingdom
I have got the parcel from you thank you very much I look foward to buy more products from you in future
From M.K., Germany
Many many thanks for the prompt delifery. The books arrived me safely. I´m highly pleased.
From D.L., United States of America
I just received my latest order, very pleased, I will be ordering again soon!
In America, each year we celebrate the holiday of Thanksgiving, and this year I give thanks to Kanazawa for 2 reasons:
1. it is the home of beNippon, fine purveyor of Japanese pop culture materials, and
2. for being the birthplace of 2009 World Series MVP Hideki Matsui, of the New York Yankees. I am sure that Matsui must be so famous in his homeland that even if you are NOT a baseball fan you know his name.
From P.P., Australia
The item i ordered was well packaged and delivered in very reasonable time (2 weeks using SAL is no problem for me).
Also would like to pass my thanks to someone named 'so-bi', who drew some quick and quirky drawings on card, which were also posted inside with my item.
It was a nice surprise and makes the order experienced seem more personalized. I look forward to shopping with you again in future.
From T.B., Spain
Iro iro domo arigato hiro-kun san, ikko-chan to sotomi-chan anata to package sugoi desu
kyo, Books moraimashita
subarashiiiii
From P.Y.X., Singapore
What can I say? I am deeply impressed. The packaging was tight, but secured, and the items are both in excellent condition.
I am very impressed with your customer service, and hope you will continue this way in the future. Again, I am very impressed. Thank you.
From L.L., Malaysia
I am a fairly new customer to BeNippon hence I was a bit doubtful in terms of service and prices of their product. However, all my doubts were quashed when I received my items in good order. The packaging was beyond my expectation with bubble wrapping and additional plastic covering. The communication was great and special commendation must go to Mr Mathieu for his impeccable and prompt service. As such I have recommended this site to all my friends.
Keep up the good work!
From C.P., United Kingdom
i recived the ran book today and im very happy with it the book is in great condition cheers and thanks for the candy :)
From A.D.D., Brazil
I've already shopped with you before and I was very happy with your work, you're doing an excelent job. Thank you!
From I.B., Argentina
Today, I received the Order (Mei-chan no Shitsuji - Drama Official PhotoBook), and I want to let you know that all is well.
The local Argentine mail service was slow (17 days Japan-Argentina, EMS service), but it has nothing to do with the shipment that you made;I also wanted to communicate just to clarify that I received the mail and wrote immediately.
Thanks for everything
From A.D.A., Italy
I received the refund, I really thank you for this rare honesty, but I always thought japanese are the most civil people in the world. thank you and happy easter
From S.R., Sweden
I ordered Karneval (カーニヴァル) by Mikanagi Touya (御巫桃也) volumes 1-2 from this website. Thank you for delivering them in perfect condition to me!! I'm very happy with your service and would love to buy more books from you. :)
From L.Z, Canada
I can't believe you guys refund me 700Y for shipping. That is honest business. Thanks for it. Also thanks for fast processing.
Your services is great. I will definitely buy more in the future.
From B.M., USA
Thank You Very Much the package arrived today . and wrapped very well . The way the books were packaged is Excellent The mailman left it out on my fron step it was raining and the plastic wrap and newspapers saved the books Thank You Very Much
From T.D., Canada
it looks like uguys know how to ship books so i'll let u guys do ur thing
thank you. much appreciated.
From A.B., USA
At first, I was uncertain about ordering from a site I had not seen before, but BeNippon proved me wrong. The express shipping costs half of what Amazon charges (though, for a poor soon-to-be college student like myself, it was still a significant expense), and the service was amazing. I placed my order on the ninth of this month. It took seven days from the order date to the arrival date, which impressed me, especially considering the distance it traveled.
From T.A.L., Philippines
Ordering from the Internet has its dangers. Scams, negligence, and poor service quality are the buzz when you say 'buy online'. It makes us hesitant to click "Buy Now" when we see the item we've been long searching for over numerous stores. But I assure you that you can be at ease with BeNippon.
This has been my first time purchasing in this site and so far, BeNippon is living up to its statement :Direct selling from Japan at low prices and protected parcels.
From E.H., Netherlands
my shipped order has reached me and I am VERY pleased with the content. The second hand product is indistinguishable from a new one and my gratitude also goes to the outstanding service you provide.
I hope to do more business with you in the future.

Let's be honest: in rare cases some customers have been unsatisfied, though. There's no such thing as a Perfect World, is there?

From A.L., Indonesia
well i'm not happy with your store system since beginning
u mean u dont accept non cc paypal? i dont have credit card n i cant do any other payment option since it's not available in my current country and international money order will charge me extra 15USD for fee, that's ridicilous~!wont ever do that!
i remember back then i deposit some money from my paypal to you while i was ordering some magazine, but end up being refund because u can't find the item any longer.then how come u said that my paypal didn't work?

My Cart

You have no items in your shopping cart.

Currency Converter

Compare List

You have no items to compare.