Contact Us

Common answers

• Used products? - They are all in good or excellent condition.
• Shipping costs? - Estimate is shown in your cart.
• Order not shipped yet? - Some products may take 2 weeks to be stocked.
• SAL order not arrived yet? - SAL shipment may take up to 3 months.

More answers in the FAQ

Many other questions are answered in the Frequently Asked Questions page. Complete your information by reading it before contacting us.

Other products request

We can search only for Japanese books, figures and some electronics. Needed information:

• For books: ISBN number (starting with 4 or 9784). You can find it in Japanese libraries like Amazon Japan, E-Hon or BK1.
• For figures and electronics: at least the name or product code and a direct link to a webpage showing it.

If you have trouble with the following form please send your inquiry to contact-en@benippon.com