Shipping Methods

How to choose?

We recommend using EMS. When you consider the distance your package travels from Japan to your country, EMS offers fast service and peace of mind over the long journey.

Here's a hint to help choose which method is best for you and your order:

• If your priority is speed and safety: use EMS
• If your priority is reasonable cost and you can bear with loss/damage: use SAL Small Packet/Printed Matter
• If you are between: take a look at SAL Parcel
• If your priority is very low cost and are ready to wait a long time: use Surface Parcel

Check our shipping rates, which are those of Japan Post.

EMS

EMS (Express Mail Service) is a shipping method providing peace of mind: it's tracked, insured and delivered in a couple of days all around the World.

• Quick: arrives in less than a week
• Safe: online tracking available
• Insured: up to 20,000 yen without additional fees, up to 1,000,000 yen upon request

Restrictions: (more info)

• Size: the longest side (A) must be less than 1.5m (1.05m for some countries like the Philippines), and the sum of the length (A) and the circumference (B) must total less than 3m (2.75m for some countries like the USA, 2m for some countries like the Philippines)
• Weight: Up to 30Kg (20Kg for some countries like Spain and the Philippines)

EMS Online Tracking

After your package has been shipped, your can track it online.

First on the Japan Post website:

Then on the website of the destination country's postal service (list of all countries): USA, Canada, United-Kingdom, Germany, Italy, Spain, Switzerland, Belgium, Finland, Hong Kong, France, etc.

Surface Parcel

Surface Parcel shipping method is very very slow: it is sent by boat all the way to the destination. Usual delay of delivery is not to be expected before 2 or 3 months. If you are not in a hurry, it could be a good choice for your big orders of heavy products (lot of books, kotatsu, etc.) because the tariff is very cheap.

Note that tracking, although available, is not updated while parcel is on board.

• Economic: really cheap tariff
• Slow: arrives in 2 or 3 months
• Insured: 11,160 yen for parcels up to 5Kg, 15,170 yen up to 10Kg, 19,190 yen up to 15Kg, etc.

Restrictions:

• Size: the longest side (A) must be less than 1.5m (1.05m for some countries like the USA), and the sum of this length (A) and the circumference (B) must be less than 3m (2m for some countries like USA)
• Weight: Up to 30Kg (20Kg for some countries like Spain)

Shipping Costs

Our shipping rates are the same as those of Japan Post.

The links below displays shipping rates, ordered by package weight and destination zone/country.

• EMS: Tariffs
• SAL Small Packet / SAL Printed Matter: Tariffs
• SAL Parcel: Tariffs (see the "SAL" column)
• Surface Parcel: Tariffs (see the "Surface mail" column)

Photos of beNippon packaging

These are example pictures of the care we put into our packaging, in order to protect your purchase.

1. Moisture Protection / 2. Impact Protection / 3. Boxed / 4. Additional Protection / 5. Shock Protection

Book packaging:

Figure packaging:

Denshijisho (electronic dictionary) packaging:

Of course there will be some variation in our packaging methods, but we always keep in mind: protecting your purchase as much as possible.

Customs

Importation from Japan may be subject to customs duties when the parcel reaches its destination country. Those fees must be borne by the recipient. We have no control over those charges and cannot predict what they may be. Contact the Customs office of your country for further information.

When a package coming from beNippon (or any other company) is taxed, it is the total amount which is used as the base:
product amount + shipping costs = total used for tax computations

• In France: 19.6% (5.5% on books)
• In Belgium: 21%
• In Switzerland: 7.6%
• In Canada: 14%